Understand the person.
Bring clinical profiles and voluntarily shared health information into the conversation.
DUTILYNE · PHARMACY POS
More care.
Less complexity.
Lightweight, offline-first pharmacy software.
Bringing everyday operations and pharmacist-led,
patient-centred care together.
Closer to your patients, Connected to your Pharmacy.
For community pharmacies. Rooted in Ghana.
Pharmacist-led. Patient-centred. Offline-first at the counter. Shared with permission.Meet your connected pharmacy
01 / CARE COMES FIRST
A patient. Not just
a prescription.
The best pharmacy care starts with understanding.
Give your team the context to make each interaction count.
Review with context.
Validate prescriptions, review costing and use drug-interaction decision support alongside professional judgement.
Make the next step clear.
Staff prioritise requests. Pharmacists review them. Patients approve quotes before collection.
Keep the conversation going.
Connect visits through eligible refill requests and conversations with the pharmacy team.
Intelligence that assists. Expertise that leads. AI supports the pharmacist. It does not diagnose, prescribe autonomously or replace professional judgement.
HUMAN-LED, ALWAYS02 / BUILT FOR REAL-WORLD CONNECTIONS
Internet interrupted.
Not every sale.
When the connection drops, supported counter workflows keep moving. Cached data and queued sales help your team bridge the gap.
Cached catalogueReady on your till
Queued salesSaved on the device
Reconnect & syncSales sent to the server
Manager reviewConflicts get attention
| In DutiLyne | While offline | With connectivity |
|---|---|---|
| Catalogue | Browse the catalogue already cached on the till. | Refresh catalogue data. |
| Counter sales | Record supported sales and queue them on the device. | Sync queued sales with the server. |
| Stock conflicts | Queued sales await reconciliation. | Managers review sync conflicts with an audit trail. |
| Connected services | Portal, hosted AI, messaging and online payments need internet. | Use connected services with the required setup. |
A powered, configured device and previously cached data are required. Offline-first does not mean every feature works offline, or that a device can run without power.
Try the walkthrough03 / CONNECTED CARE
Care doesn’t end
at the counter.
A patient portal that keeps the next step within reach — from the first prescription upload to the next conversation.
Prescriptions, shared
Upload a prescription for the pharmacy team to review.
Refills, considered
Request eligible refills and approve your quote.
Conversations, continued
Talk to your pharmacy team between visits.
Health readings, by choice
Voluntarily share readings to add context to your care.
Patient information follows permissions and explicit sharing choices. Records are not automatically shared across every pharmacy. Portal activity requires connectivity.
04 / THE EVERYDAY FOUNDATION
Behind better care, a connected pharmacy.
Point of sale
Barcode scanning, held carts, receipts and day-to-day counter workflows.
Inventory & expiry
Batch visibility, expiry alerts and stock counts that support dispensing.
Procurement
Purchase orders, approvals, supplier returns and replenishment planning.
Finance & reporting
Ledgers, daily summaries and Ghana-focused tax and payroll tools.
Multi-branch management
Branch operations and reporting, with access shaped by staff permissions.
Dispensing support
Prescription review and costing connected to the operational workflow.
Capabilities and limits vary by plan. Clinical, reporting, purchasing and stock-transfer workflows are not all available offline.
05 / FOLLOW THE JOURNEY
Small steps. A more connected day.
Illustrative walkthroughs.
Not live patient activity or real-time product status.
The connection drops.
A powered, configured till uses its previously cached catalogue.
06 / A LITTLE PERSPECTIVE
What could a better day be worth?
Illustrative estimates, not measured customer outcomes or guaranteed savings. Your assumptions make the difference.
Your pharmacy, your numbers
Editable assumptions Sample rates, not predictions
Monthly turnover = transactions per day per branch × basket × 26 trading days × branches. Expiry write-off and admin hours are totals across all branches. Each recovery line uses its editable rate; uplift also uses the margin rate.
YOUR ILLUSTRATIVE ESTIMATE
GHS 2,285
Potential monthly recovery
Expiry write-off avoidedGHS 720
Shrinkage recoveredGHS 772
Value of admin time savedGHS 227
Margin on repeat visitsGHS 566
Assumed software cost−GHS 350
Potential monthly differenceGHS 1,935
Based on GHS 128,700 in monthly turnover.
These are scenario estimates, not a promise of financial returns.
The sample software cost is not a plan recommendation. Setup, add-ons and other costs are excluded. Time saved is not necessarily cash saved.
See current plans & pricing07 / GOOD QUESTIONS
Clarity,
before you commit.
Real-world questions.
Straightforward answers.
What can my pharmacy do offline?
On a powered, configured device with previously cached data, supported counter workflows can use the cached catalogue and queue sales. Sales sync when connectivity returns, with stock conflicts sent for manager review. The patient portal, hosted AI, messaging and online payments need internet. Not all clinical, reporting, purchasing or stock-transfer functions work offline.
Who can see a patient’s information?
Access follows staff permissions, the patient’s pharmacy relationship and explicit sharing choices. Voluntarily shared health readings can add context to care. Patient records are not automatically shared with every pharmacy using DutiLyne.
Does AI make clinical decisions?
No. AI provides assistance, such as drug-interaction decision support, for a pharmacist to assess. It does not diagnose, prescribe autonomously or replace professional judgement. Clinical responsibility stays with qualified professionals.
How do we get started with our existing pharmacy?
Start with a demo of your team’s workflows. We can discuss your current data, devices, branch structure and training needs, then agree on a suitable onboarding approach. Migration scope and timing depend on your existing setup.
Can patients request any medicine as a refill?
The portal supports eligible refill requests, not unrestricted repeat dispensing. Requests enter the pharmacy’s review workflow. A pharmacist reviews and costs the request, and the patient approves the quote before collection.
Where can I compare plans and pricing?
Existing plans are priced in GHS, with capabilities and limits that vary by plan. See plans and pricing or request a demo to discuss the right fit. Submitting a demo request does not create an account or charge you.
LET’S BUILD A BETTER PHARMACY DAY
Your patients.
Your practice.
More possibilities.
Tell us a little about your pharmacy. Let’s explore how DutiLyne could fit the way your team works.
- A conversation about your workflows
- A closer look at care and operations
- Clear answers on offline capabilities